Cancellation & Refund Policy

We maintain a clear return policy focused on product-quality concerns. Please read the documentation requirements below carefully — they apply to every return request.

Mandatory unboxing video

A video recording is required for every return. Your video must clearly show:

• The sealed package with the shipping label visible, and the opening process
• All contents, and any visible damage or defects

Returns without this documentation will be rejected.

Return eligibility

• Reported within 24 hours of delivery
• Original tags and packaging intact
• Eligible items are physically damaged goods or incorrect orders
• Personalised jerseys cannot be returned unless they are defective

How to return

1. Film the unboxing immediately upon receipt.
2. Email fanboysale@gmail.com within 24 hours with your order details and the video.
3. Await our review (1–2 business days).
4. Receive your Return Merchandise Authorization (RMA) number.
5. Ship the item securely, with the RMA number included.

Refund timeline

Refunds are processed within 7 business days after we receive and inspect the returned item. Funds are returned to your original payment method; your bank may take an additional 3–5 business days to reflect the credit.

Contact

For any questions about returns, email fanboysale@gmail.com or call +91 94469 31531.